Shipping Policy
We offer worldwide shipping with full tracking.
- Processing time: 2–3 business days (Monday to Saturday).
- Transit time: varies by destination and carrier. Estimated delivery is shown at checkout.
- Tracking: once shipped, you will receive a tracking number by email. You can track it at 17TRACK.
- Duties & taxes: international orders may be subject to customs fees; these are the buyer’s responsibility.
- Address accuracy: please ensure your shipping address is correct. We are not liable for delays due to incomplete/incorrect addresses or customs.
If your tracking hasn’t updated for several days, contact us at maisonolyra@gmail.com with your order number.